Refund policy

At Solis Handcrafted Creations, each item is handmade with care. Because of the nature of our products, we generally do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery at hello@solishandcrafted.com with photos, and we will work to make it right!

• Refunds (if applicable): Once approved, refunds will be issued to your original payment method within 5–7 business days.

• Exchanges: Not available at this time.

• Final Sale Items: Custom orders and sale items are final sale and cannot be returned or refunded.